Privacy Policy 2024

Privacy Policy

Introduction

Gildan Air & Electrical (“we”, “our”, or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

Collection of Personal Information

We collect personal information to provide and improve our services. The types of personal information we may collect include, but are not limited to:

  • Contact details (name, email address, phone number)
  • Demographic information (age, gender, postcode)
  • Transaction details (billing information, payment details)
  • Technical data (IP address, browser type, access times)

We collect this information directly from you when you provide it to us, through our website, over the phone, or via email, and indirectly through your interactions with our website.

Use of Personal Information

We use personal information for various purposes, including but not limited to:

  • Providing and managing our services
  • Processing transactions and sending related information
  • Responding to customer inquiries and providing support
  • Sending promotional communications, where consent has been provided
  • Improving our website and services
  • Complying with legal obligations

Disclosure of Personal Information

We may disclose your personal information to third parties under the following circumstances:

  • Service providers who assist us in our operations (e.g., payment processors, IT service providers)
  • Legal and regulatory authorities where required by law
  • Business partners, but only with your consent

We ensure that any third parties we engage comply with privacy standards equivalent to those set out in this Privacy Policy.

Security of Personal Information

We take the security of your personal information seriously and implement various measures to protect it. These measures include:

  • Secure server environments
  • Encryption of data during transmission
  • Regular security audits

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. If you would like to access or correct your information, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

Use of Cookies and Other Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small data files that are stored on your device when you visit our website. We use cookies for various purposes, including to remember your preferences, track your use of our website, and gather analytics data.

You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some features of our website may not function properly.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify you of significant changes by email or through a notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Gildan Air & Electrical
Email: info@gildanairelectrical.com.au
Phone: 0428 892 229

Useful Links

This Privacy Policy was last updated on [29-05-24].